LIMITED EDITION
HOCO BS51 Gold Brick 5W Portable Wireless Bluetooth Speaker – BT 5.2
Rs.3,750.00 PKR
HOCO HT3 Pro Platinum Sound Desktop Bluetooth Speaker
Bring wireless sound to your space with the HOCO HT3 Pro, a portable desktop Bluetooth speaker designed for home listening and small indoor gatherings.
COMING SOON
Delivery & returns
Official Warranty Policy
Effective for all products sold via hocopk
6-Month Manufacturing Warranty
1 Overview
We are committed to delivering high-quality products and dependable after-sales support. This Warranty Policy outlines the terms, procedures, and limitations associated with warranty claims to ensure a transparent and efficient customer experience.
2 Warranty claim processing time
All warranty claims are processed within 14–15 business days. In exceptional cases — such as detailed technical assessments or parts constraints — the process may take up to 30 days.
3 Warranty eligibility requirements
| Requirement Details | Details |
| Unboxing Video | Complete unboxing video clearly showing the product and the issue |
| Original Packaging | All accessories, packaging, and components included |
| Proof of Purchase | Order number, invoice, or receipt |
4 Warranty exclusions
The warranty does not cover:
- Misuse, mishandling, neglect, or unauthorized modification
- Liquid or moisture damage
- Software bugs or incompatibility
- Missing accessories or physical damage not present at delivery
- Damage from voltage fluctuations or natural disasters
- Tampered or broken warranty seals
- Claims submitted after warranty expiry
5 How to request warranty service
Contact us within the active warranty period with:
- Your order details (order number / invoice)
- Description of the issue
- Photos or videos clearly showing the problem
- Confirmation that all accessories are included
✉ Email: info@hocopk.com
6 Evaluation of non-faulty products
| Scenario | Outcome |
| Product confirmed faulty within 7 days | Free replacement provided at no cost |
| Product found fully functional after inspection | Return shipping & inspection charges apply |
7 Warranty void conditions
- Missing packaging or proof of purchase
- Liquid or physical damage
- Tampered warranty seal
- Incompatible third-party accessories
- Misuse or negligence
8 Manufacturing warranty coverage
The manufacturing warranty covers only defects in materials or workmanship under normal usage. Validity of each claim is determined after inspection. The 6-month warranty period begins from the date of purchase.
Read our return policySKU
